Privacy Policy

Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how Fit360 Store ("we," "us," "our"), the official merchandise shop of Fit360 Total Training, collects, uses and discloses personal information when you visit our store through fit360store.com, shop with us or contact us. Our published address is 700 Miami Circle NE, Atlanta, GA 30324. We are based in Georgia, United States. Gym membership and the gym's website are covered by their own policies.

What we collect

Information you give us:

  • Contact information: your name, email address and phone number.
  • Order information: your billing and shipping addresses, products and sizes selected, purchases, and order history.
  • Customer support information: your questions, correspondence, and photos or videos you send to show an order problem.
  • Marketing preferences: your email address and subscription choices if you sign up for store news.

Our checkout platform and payment provider process payment and transaction information. We receive information needed to administer your order, such as payment status, transaction references, refunds and limited payment-method details. We do not store full payment-card numbers or card security codes in our store records. Do not send these details by email.

When you visit, our hosting and commerce platforms and analytics services collect technical and activity information, such as IP address, browser and device type, approximate location derived from IP address, referring page, pages viewed, cart activity and interactions with the store. Cookies and similar technologies help collect this information.

We also receive order, payment and delivery updates from our payment, production and shipping providers.

How we use it

- To accept and administer orders and payments, make and ship products, provide tracking, and handle cancellations, replacements and refunds.

  • To answer questions and investigate order problems.
  • To operate, secure and improve the store, understand visitor activity, and detect fraud.
  • To send store marketing emails if you opt in.
  • To maintain business, tax and accounting records, comply with legal obligations, and establish or defend legal claims.

Providers and other recipients

We disclose information as needed for these purposes:

- LaunchCRM, built on HighLevel: storefront, cart, checkout, customer records, order administration and communications. It and its infrastructure and communications providers process contact, address, order, transaction-status and relevant technical information to supply these services.

  • Our payment provider: payment-method, billing, transaction and technical information needed to process payments, prevent fraud, and handle refunds and payment disputes. If your checkout uses Stripe, Stripe processes this information under its Privacy Policy, including for its own security and legal obligations. The payment options actually offered are those shown at checkout.
  • Printful and Printify, including the print providers fulfilling your items: order contents, recipient name, shipping address, and contact information needed for production, delivery and order support. We may send relevant photos and descriptions of a product problem to investigate a claim. Delivery carriers receive the information needed to deliver and track packages. The printer used depends on the product; an order can involve both services.
  • Google Analytics: technical identifiers and website-usage information to measure traffic and interactions. See "Cookies and analytics" below.
  • Systeme.io, when you visit a store landing page hosted on that service: technical visit information needed to serve the page and information you submit through that page.
  • Professional advisers and authorities where reasonably necessary for accounting, legal requirements, fraud prevention or protecting rights and safety.
  • A prospective or actual business successor in connection with a sale or reorganization, subject to applicable law.

HighLevel and our production partners process customer information on our behalf where they provide these services. Payment providers may also process information independently for their own legal, security and financial-service purposes. See HighLevel's data-processing terms, Printful's privacy information and Printify's Privacy Policy. Those notices do not replace our responsibility for information we collect from you.

Email marketing

Signing up for store emails is optional and is not required to buy. We send store marketing emails only if you opt in. You can unsubscribe using the link in any marketing email or by contacting us. Unsubscribing does not stop messages needed to administer your orders. Buying merchandise does not by itself enroll you in gym marketing.

Cookies and analytics

Our website and commerce providers use cookies or similar storage for functions such as loading pages, retaining cart information, operating checkout and protecting transactions. Google Analytics also measures visits and interactions using online identifiers and usage information. Google receives information such as the page URL and technical information from your browser. Learn more about Google's use of information from partner sites.

You can manage or delete cookies in your browser; blocking some cookies may affect the cart or checkout. You can also use the Google Analytics opt-out browser add-on. These controls apply to the browser or device where you use them and do not delete order records already collected.

Privacy laws can treat disclosures through online tracking differently from disclosures needed to fulfill an order. Depending on applicable law, you may have rights to opt out of sale, sharing for cross-context behavioral advertising, or targeted advertising. Contact us to exercise applicable rights or ask about our use of tracking technologies. A browser cookie setting is not the same as a request to delete your customer information.

How long we keep information

We retain order, payment and related records as needed for fulfillment, tax and accounting requirements, fraud prevention and legal claims. Other information is retained only for the purposes described above and applicable legal requirements, then deleted or anonymized. We may retain a limited record of an unsubscribe or privacy request to honor it. Providers may retain information they process independently as required by their own legal obligations.

Security and processing locations

We use reasonable administrative and technical safeguards and limit access to information to people and providers who need it. No transmission or storage system is completely secure.

We are based in Georgia and offer shipping only within the United States. Our providers may process information in the United States and other countries where they and their authorized service providers operate. US-only shipping does not mean all data stays in the United States.

Your choices and rights

You can contact us to request access to, a copy of, correction of, or deletion of your personal information. Applicable state law may also give you rights to information about recipients, data portability, an appeal of a denied request, or an opt-out of certain processing. Rights and exceptions depend on the law that applies to you and to our business. We will not unlawfully discriminate against you for exercising a privacy right.

Email [email protected] with the subject "Privacy request," or call 770-284-4010. We may verify identity by matching information from an order or prior contact. An authorized agent may act for you where the law permits, subject to verification of authority. We respond within applicable legal time limits and explain any lawful reason we cannot fulfill a request. To appeal a decision where applicable, contact us using the same details with the subject "Privacy appeal."

Children

The store is intended for adults, not children under 13. Purchases must be made by an adult. Please use an adult purchaser's and adult recipient's contact information; do not send children's personal information or medical information with an order. If you believe a child has provided personal information, contact us so we can investigate and take appropriate deletion steps.

Changes and contact

We may update this policy and will provide additional notice where required by law. The current version is identified by its "Last updated" date.

Fit360 Store
700 Miami Circle NE
Atlanta, GA 30324
Email: [email protected] (Attention: Privacy)
Phone: 770-284-4010
Website: https://www.fit360store.com